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Retrieving Survey Data

John Gagnepain Oct 03, 2016 10:27AM EST

Good morning,

Is there a way we can retrieve our GuildQuality survey data with an API or FTP connection.

We have a data warehouse of our job information and would love to have our GQ data as part of that, but the current Excel downloads make that a little cumbersome.

Thank you,
John Gagnepain

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Laura Summerlin Oct 03, 2016 03:44PM EST
Hi John,

Thanks so much for your question!

Yes sir, you can access/utilize our API by logging into your account --> select Preferences from the upper right hand toolbar --> and then select API Token & Documentation from the left hand side of the screen. Or just click here:

Please don't hesitate to reach out to our support team with any questions once you begin setting up the API. We're always happy to help!
888.355.9223 ext. 2 (toll-free)
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Nabila/ Hopkins & Porter Construction Oct 24, 2016 01:26PM EST
My client cannot access survey. Is there a phone number they can call to complete survey by phone? Thank you.
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Laura Summerlin Oct 25, 2016 10:32AM EST GuildQuality Member Success Rep

Hi Nabila,

Thank you for your question!

Yes, your client can reach our call center toll-free at 888.355.9223 (ext 1) during the following hours:

  • Monday – Thursday 9 AM – 11 PM EST
  • Friday 9 AM – 6 PM EST
  • Saturday 11 AM – 4 PM EST

Please don’t hesitate to contact our support team directly with any further questions.

888.355.9223 ext 2

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